MTA NYC Transit Customer Service Center
Contact and next step
Ask about appointments, eligibility, and availability before visiting.
About
MTA NYC Transit Customer Service Center provides public transit access, rider support, and fare help in New York City.
Services Offered
- Public transit access
- Rider support
- Fare help
- Using OMNY
- Signing up for Reduced-Fare program
- Wayfinding in stations and on platforms
- Using fare machines or OMNY readers
- Providing information during service disruptions
- Reporting issues related to in-station amenities
- Help with Fair Fares NYC application
Details
Hours of Operation
5:30 a.m.-9 p.m., Monday-Friday, except holidays
Who can use this service
Eligibility details have not been provided. Contact the organization to check.
✓ Accepts individuals with criminal records
About this listing
Check date unavailable. Contact the organization to confirm current details.
Check the organization’s websiteCategories
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